FAQ
Q
How long could I get samples?
If you need to order a sample to check the quality, there will be a sample charge and express freight. We will start sample production after receiving the sample fee, with a lead time of about 10 days.
Q
Can I get the furniture sample based on our own design?
Yes. We require specifications, material details, and design colors to estimate the price. After confirming the price and sample charge, we will start to work on the sample.
Q
What is your payment term?
We accept TT 30% deposit with the balance against the copy of BL, Trade Assurance, or LC at sight.
Q
What is the warranty period for the bookcase?
We offer a 5-year warranty on this modern wooden bookcase to guarantee quality performance.
Q
What is the standard delivery time for bulk orders?
The standard delivery time for manufacturing and shipping bulk orders is 45 days.
Q
How can I reach your customer support for business services?
Our experienced sales team will reply to all inquiries and provide business support within 24 hours.