Is the aluminum alloy recyclable? What certifications do you have?

Our products feature 100% aerospace-grade recycled aluminum, with SGS certification for lead-free coating and ENF-grade emission standard (≤0.025mg/m³).

Can I customize the color and size to match my existing space?

Yes, we offer RAL color matching and support non-standard sizes (up to 3.5m height). 3D drawings will be provided before production.

Can you provide samples?

Yes, we can produce samples according to your specifications. Please note that sample and shipping costs will be applied; however, the sample fee can be refunded once the bulk order is finalized.

When will the product arrive?

For customized products, our production cycle is typically 30 days. Shipping time ranges from 25 to 45 days, depending on the destination port.

We do not know how to install it, is there an installation team?

We can coordinate professional dispatch installation teams globally. Exact deployment costs will be calculated based on final communications.

What happens if the door track gets damaged?

We offer a 10-year warranty on all aluminum frames and a 3-year warranty on moving hardware parts. Replacement parts are processed and shipped within 72 hours.